Affordable Gigabit Internet
for your home or business.
Bringing the next generation of Internet access to Michigan cities.
Fiber Optic Internet
This is a revolution.
LightSpeed is a brand new fiber optic network with the mission of connecting your home to the Internet with insanely fast 1 Gig speeds for an affordable price.
(1 Gig = 1,000 Megabits, around 100X faster than the Cable Co's.)
Unlike the big cable companies, we're committed to customer service and providing a reliable open Internet.
Register now and become one of the first to experience revolutionary Internet speeds. Neighborhoods are being selected now based on demand.
Still not convinced? Read more.
LightSpeed has installed a new fiber optic network in Downtown Detroit. We are actively connecting new buildings based on demand.
If we already serve your building, you are only 1-click away from Michigan's fastest Internet service!
Installation Progress Map
Installation is underway in Lansing. To check construction status, enter your address below.
More About Us
LightSpeed is dedicated to revolutionizing how you connect and use the Internet. The company is constructing a brand new fiber optic Internet network designed to disrupt the ISP business.
Still Have Questions?
Why should I register my address?
Lightspeed is busy constructing a brand new fiber optic network. That means we need to run new fiber cable to nearly every street to reach every address. We ask anyone interested to register their address so we know how best to prioritize our construction crews. We intend to install in areas showing the most interest first. There is no cost or commitment made when registering. The data is used to help us determine where to best make our investments.
Do you have bandwidth caps?
No. We have no intention of limiting the amount of data you can download. Quite simply, fiber has so much capacity we don’t see any reason for bandwidth caps. Cable and wireless providers sometimes struggle with capacity. We've all felt it. As more customers connect, connections can slow down. That is not true with fiber. Even worse, they may discourage you from using Netflix and streaming video in general as if they fear you'll drop Cable TV altogether. (Truth is you may not need cable TV if you have fiber Internet.) With LightSpeed, bandwidth is not treated like a scarce resource.
LightSpeed is different. Stream all you want. Download all you want. We encourage it!
How is this a revolution?
Through installation of a brand new and independent fiber optic network, we are liberating customers from their connection to the big cable and phone company monopolies.
Do you require long-term contracts?
No. You can buy service on a month-by-month term if you wish. Long-term contracts are available if you want to lock in promotional pricing and defer installation fees, but we do not use contracts to hold you hostage. Our strategy is to earn your loyalty by offering a product far superior to our competitors.
Do you offer guaranteed service levels?
Yes. LightSpeed is guaranteed to operate 24 x 7 x 365 non-stop with 100% availability. If you ever experience a service outage, you are entitled to service credits.
How do I reach customer support?
Our support website and user community is http://support.golightspeed.com.
How else does LightSpeed differ from cable or phone company Internet?
First off, we're about 100 times faster. Frankly it's not even a comparison. Cable modem & DSL service providers rely on ancient copper wiring. Copper is not only slower than fiber, it has higher "latency" - meaning there are delays that make the web "feel" sluggish even at the same bandwidth rating. Fiber is faster, snappier (lower latency) and has the ability to scale from 1 to 10 to 100 Gigabits - it is a future proof technology.
Most importantly, we're the only company building a brand new state-of-the-art fiber optic network designed to connect you directly to the Internet backbone at Gigabit speeds. This is called fiber-to-the-home (FTTH) and we're excited to bring it to you. You will love it!
But I was told AT&T U-Verse was installing "fiber" in my neighborhood as well?
If AT&T tells you U-Verse connects your home using fiber, it is very unlikely. We've never seen a U-Verse connection that doesn't use DSL in our service area. DSL is copper (i.e., not fiber.) AT&T does use fiber in their network but not likely connected directly to your home. Yea - that makes a huge difference. As a result, the maximum speed they offer for your Internet (last time we checked) was only 30 Megabits download and 5 Megabits upload. Their premium service is about 30 to 200 times slower than our entry level 1 Gig service.
We love Michigan. And we love the Internet. We want to do our part to make living and working in Michigan the best it can be. We were watching with envy as Google rolled out its 1 Gig Internet connections elsewhere until we decided to take the matter into our own hands and bring it to Michigan ourselves.
What is Gigabit?
1 Gigabit (Gig) is about 1,000 Megabits. To put this another way, Gig is mind-blowing speed. By contrast, a typical Cable or DSL service is 10 Megabits (Megs) which is about 100 times slower than LightSpeed 1 Gig. What's more, Cable and DSL bandwidth is often over-subscribed and shared among neighborhoods or large service areas. This results in a big slow down during busy times when more people connect. This is not true with LightSpeed - every connected building receives a minimum dedicated 1 Gig fiber strand. Larger buildings are connected using 10 Gigabit. We designed the network from the ground-up to deliver dedicated bandwidth and long-term designs for 10 and 100 Gigabit (and beyond.) Bottom line, we will not run out of bits when you need us the most!
When will service be installed?
We are prioritizing installation to buildings/neighborhoods based on the level of interest received through our website. If you are interested, please register your address at www.golightpseed.com If your building is already connected, service is usually available within a few days.
For more information the construction and permit process, please see our article posted here.
What is the status of your construction progress?
We are posting regular updates to our Facebook page, including maps of pilot areas. Like us at www.facebook.com/golightspeed and on our website under the News link. For more information on the permit and construction process, in general, please read this article.
What technology do you use?
Gigabit Ethernet. No voodoo, just plug in your router and go. No modem or phone line required.
LightSpeed is a Michigan based company delivering 1 Gig Internet connections to home users.
Is LightSpeed a new company?
Yes, but we've been doing this for a long time. LightSpeed was formed by some of the founders and employees of Arialink upon its sale to Zayo Group in May of 2012. Arialink was the largest fiber optic service provider for businesses and government users in Mid-Michigan. LightSpeed has acquired most of the former Arialink subscribers and all of the assets of Arialink Connected Communities. LightSpeed's founders built Michigan's largest independent Metro Ethernet network, with over 900 miles of fiber deployed in Ann Arbor, Lansing and West Michigan. We plan to leverage this expertise and reach to revolutionize home Internet service.
Is all fiber created equal?
No. The most important factor is whether companies connect your home directly to fiber or are they simply using fiber elsewhere in their backbone. LightSpeed is unique because we bring the fiber directly to your home for the fastest and most dependable network connection available.
The next most important factor is how you connect to the rest of the world. LightSpeed connects to over 100 other networks directly, via fiber optic connections, to insure your performance is the highest possible.
Is LightSpeed a Michigan based company?
Yes. Lightspeed was formed in 2014 by a group of Michigan based entrepreneurs. Our founders are successful telecom industry executives who have set out to revolutionize the way we use the Internet.
I live in an apartment building served by Arialink or Spectrum Broadband, does that mean I have Gig service now?
Maybe. Spectrum provides 20 Meg DSL and 100 Meg Ethernet services to several apartment communities previously served by Arialink in Mid Michigan. All of these buildings are planned for upgrade to Gig services but not all are allowing us access. We are trying to receive approvals from your building owner to upgrade to Gigabit service. If you want to make a difference, contact your property manager or building owner and tell them you want LightSpeed! As we receive the necessary approvals, we are communicating to all existing customers and properties to inform them as Gig becomes available.
I'm a prior Arialink or Spectrum customer using DSL or Ethernet service. Am I required to upgrade to Gig or is it optional?
At this time, Gig service is offered at the same price as DSL and is required. If you are contacted to complete the upgrade, the only change will be your speed.
How much does it cost?
For a limited time, we are offering early adopters a price of only $49 per month. This is only offered to subscribers who have registered on our website and purchase service during the pre-installation period. Long term pricing has not yet been set, but expected to be competitive with Cable and DSL options. We are committed to remaining affordable.
Do you offer Cable TV or Telephone service?
We feel there are already many good TV and Telephone service providers on the market. We are busy enough reinventing how you connect with the Internet. Buy your TV and Telephone from whomever you want. Or better yet, save yourself some cash and use a VOIP service and stream your TV from the open Internet.
VICE PRESIDENT, CO-FOUNDER
CURRENT JOB OPENINGS.
We can't do this alone. LightSpeed is looking to hire world-class, energetic, competitive, strategic thinking, entrepreneurial, creative, hard-working individuals to help us forge a world-class telecommunications company with ambitions of changing the world. Sound like you?
LightSpeed Communications, LLC
4942 Dawn Avenue
East Lansing, MI 48823
Call us anytime @ 517-492-9000
Email support: help @ golightspeed.com
(C) 2015 ALL RIGHTS RESERVED.
Be one of the first to experience Gigabit Internet. We prioritize deployments to areas showing the most interest.